Customer Service Representative – Sales & Service Focus

• Engage in Sales – Confidently discuss insurance products, identify customer needs, and close sales with both warm and cold leads.
• Support Clients – Answer inquiries, assist with policy changes and updates, and provide clear solutions.
• Claims & Follow-Up – Process insurance claims and ensure timely communication with customers.
• Stay Organized – Maintain accurate customer records and coordinate with team members for smooth operations.

• A sales-dominant mindset with the ability to deliver strong service.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to multitask in a fast-paced environment.
• Previous experience in customer service or sales preferred.
• Licensed in Property & Casualty and Life & Health (or willingness to obtain with agency support).

• Competitive base pay plus commission and performance bonuses.
• Licensing support and professional development opportunities.
• Internal growth opportunities for driven, sales-minded team members.
• The opportunity to make a meaningful impact in your community while building a rewarding career.